When a user submits feedback -
what I have found would make the site better...
what would be helpful...
etc.
Respond with:
Hi (user first name),
Thanks so much for this helpful feedback on how to improve CECI. We will add it to the list of suggestions and consider this when we make updates to the site.
Your input is valuable and we are always looking to make CECI more user friendly!
Thanks again,
Your name
Mark this ticket as RESOLVED and tag it with User Feedback
IF the suggestion seems to be something essential and would be critical to helping all (or most) users better access the site, bring this ticket to the regular CECI BUILD meeting to discuss.